Case Study • Eye Care • Hilo, Hawaii

Bennett Eye Institute Case Study: 37,000 Impressions in 30 Days

Bennett Eye Institute ran a 30-day Facebook and Instagram campaign with Kona Coast City Lifestyle, managed by City Lifestyle, to introduce its new Hilo office and a free-glasses offer for new patients. From April 18 to May 18, 2024, the co-branded ads earned 37,000 impressions, 1,203 clicks and a 3.25% click-through rate, reaching people within 15 miles of Hilo an average of 2.95 times each.

At a glance
  • ClientBennett Eye Institute
  • IndustryEye care
  • MarketHilo, Hawaii (15-mile radius)
  • PlatformsFacebook and Instagram
  • Duration30 days (Apr 18 to May 18, 2024)
  • PublisherKona Coast City Lifestyle
30-Day Results

What were the results?

In one month, the co-branded Facebook and Instagram campaign delivered the following for Bennett Eye Institute.

37,000
Impressions

Total times the ads appeared in Facebook and Instagram feeds and Reels.

2.95
Frequency

Average number of times each person saw an ad during the campaign.

1,203
Clicks

Clicks on the Get Offer button to Bennett Eye Institute's page.

3.25%
Click-Through Rate

Clicks divided by impressions. About 33 of every 1,000 views led to a click.

Campaign active April 18 to May 18, 2024.

The Goal

What was the goal of the campaign?

Bennett Eye Institute wanted to drive new patient acquisition at its Hilo office by promoting a special offer: new patients receive a complimentary pair of single-lens glasses.

Rather than a general awareness message, the campaign led with the offer and a direct Get Offer call to action, so every click was a potential new patient walking into a newly opened location.

About Bennett Eye Institute

Bennett Eye Institute provides eye care on Hawaii's Big Island, including an office in Hilo. The practice advertises with Kona Coast City Lifestyle in print and on Facebook and Instagram.

Target Audience

Who did the campaign target?

Targeting mirrored the households that already receive Kona Coast City Lifestyle in print, then reached that same audience on Facebook and Instagram.

Demographics
  • Age range: 18 to 65+
  • Location: 15-mile radius of Hilo, Hawaii
  • Gender: men and women
Interests
  • Health and wellness
  • Eyewear
  • Lenses (optics)
Ad Creative

What did the ads look like?

City Lifestyle designed co-branded creative that ran under the Kona Coast City Lifestyle name in the Facebook feed, Instagram Reels and the Instagram feed. Every placement announced the new Hilo office, led with the free-glasses offer for new patients and used a Get Offer button linking to Bennett Eye Institute's page on citylifestyle.com.

Facebook feed
Facebook feed ad for Bennett Eye Institute from Kona Coast City Lifestyle announcing a new office in Hilo and free glasses for new patients
Instagram Reels
Instagram Reels ad for Bennett Eye Institute reading New Office Open in Hilo with a Get Offer button
Instagram feed
Instagram feed ad for Bennett Eye Institute from Kona Coast City Lifestyle promoting a free pair of glasses at the Hilo location
How It Worked

How did City Lifestyle run the campaign?

City Lifestyle handled the creative, the targeting and the reporting from start to finish.

1

We designed the ad

Headlines, visuals and copy were built around the new Hilo office and the free-glasses offer, sized for Facebook feed, Instagram feed and Reels placements.

2

We managed the campaign

The ads ran for 30 days across Facebook and Instagram, targeted to adults within 15 miles of Hilo with interests in health and wellness, eyewear and lenses.

3

We reported the results

Impressions, clicks and click-through rate were tracked in a real-time performance dashboard the client could check at any time.

Key Takeaways

What can local businesses learn from this campaign?

Lead with an offer

A concrete offer, free single-lens glasses for new patients, gave people a reason to act now. That shows in the 3.25% click-through rate.

Tight geography works

A 15-mile radius around Hilo kept the ads in front of people who could actually visit the new office.

Co-branding adds trust

Running under the Kona Coast City Lifestyle name gave a newly opened office a familiar local endorsement from day one.

Frequency builds recognition

Each person saw the ads an average of 2.95 times in 30 days, enough repetition to make a new location feel established.

FAQ

Frequently asked questions

How long did the Bennett Eye Institute campaign run?

30 days, from April 18 to May 18, 2024.

Which platforms did the ads run on?

Facebook and Instagram. Placements included the Facebook feed, the Instagram feed and Instagram Reels, all published under the Kona Coast City Lifestyle account.

What does a 3.25% click-through rate mean?

Click-through rate is clicks divided by impressions. At 3.25%, roughly 33 of every 1,000 times the ad was shown resulted in a click on the Get Offer button.

How many people did the campaign reach?

37,000 impressions at a frequency of 2.95 works out to roughly 12,500 people in the Hilo area, each seeing the ads close to three times over the month.

Can my business run a campaign like this?

Yes. City Lifestyle runs co-branded Facebook and Instagram campaigns for local businesses in the markets it serves, with guaranteed impressions starting at 15,000 and a real-time dashboard to track results.

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Your Turn

Ready for results like these in your city?

Tell us about your business and we will put together a personalized plan that pairs your print presence with a co-branded Facebook and Instagram campaign.

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